The scope of this Preliminary Information Form is the inform consumer on the distant sale of product via internet between  ....................... ("BUYER") and seller GOD BLESS THE COW TEKSTİL TASARIM GIDA SANAYİ VE
TİC.LTD.ŞTİ. ("SELLER") seated in HARBİYE MAH. HÜSREV GEREDE CAD. TOZAN APARTMANI NO: 77 İÇ KAPI NO: 3 ŞİŞLİ/ İSTANBUL in accordance with the provisions of the Code on Protection of Consumers and the Regulation on Distant Contracts.








Tax Office / Number


BEYOĞLU Vergi Dairesi / 3061347777




E-Mail Address


Internet Address



3.1. The main features of the product (s) are located on the relevant page where the product is advertised, on the order summary page and below.

3.2. The prices listed and announced on the site are the sales price. The announced prices and promises are valid until they are updated and changed. The prices announced periodically are valid until the end of the specified period.

3.3. The sales price of the contract product / products, including all taxes, is shown in the table below.

Product Description


Net Price


Total Price  (Including VAT)

















Delivery Address



Delivery to (Person/Institution)



Date of Order



Delivery Method



Delivery Address



Delivery Method


Delivery to Buyer


3.4. Additional costs of shipment regarding delivery for orders of 70 USD and above, other costs such as tax, levy, fee etc. will be covered by SELLER on sales. Additional costs of shipment regarding delivery for orders of below 70 USD on sales will be covered by BUYER. Shipping costs are as follows; 

World: 9.5 USD

Australia: 12 USD

3.5. The SELLER will start shipments within 14 (fourteen) days from the date of the order. SELLER may not be able to deliver the subject product within the time limit on occasions of force majeure,  pandemics declared by World Health Organization, war, mobilization, martial law, declarations of curfew or incidents of heavy weather conditions that may affect shipping nationwide or in certain provinces. In this case, the SELLER will make the necessary notifications to the BUYER.


4.1. The BUYER accepts in advance that he/she has been informed by the SELLER with this Preliminary Information Form before accepting the distant sales contract or any corresponding offer. The costs arising from the use of the right of withdrawal belong to the SELLER.

4.2.  BUYER can use the right to withdraw in distant contracts related to the sale of goods by refusing the goods for 14 (fourteen) days from the date of delivery to the person / organization at the address indicated, without any legal or criminal liability and without any justification. In distant contracts for service, this period starts from the date the date of signature of the contract. The notification of the use of the right of withdrawal of the BUYER must be sent by e-mail to the address specified above ( within this period.

4.3. The process is to be initiated for the return of the product price to the BUYER within 14 (fourteen) days from the date the BUYER's withdrawal notification reaches the SELLER. In case the right of withdrawal is used, the returned products must be sent back with the cargo company that the SELLER has a contract with or will announce to the customers on SELLER`s website. The costs arising from the use of the right of withdrawal belong to the SELLER in case the product (s) are returned with the cargo company contracted by the SELLER. If there is a decrease in the value of the products due to the fault of the BUYER or the return becomes impossible, the BUYER is obliged to compensate the damages of the SELLER at the rate of his/her fault.

4.4. In determining the period of right of withdrawal;

  1. a) For goods that are subject to a single order and delivered separately, the day the BUYER or the third party designated by the BUYER receives the last good,
  2. b) For goods consisting of more than one piece, day the BUYER or the third party designated by the BUYER receives the last part for goods,
  3. c) In contracts where the goods are delivered regularly for a certain period of time, the date on which the BUYER or the third party designated by the BUYER receives the first goods is taken as basis.

4.5. As the situations in which the right of withdrawal cannot be used are specified in the Art. 15 of the Regulation on Distant Contracts, and the BUYER cannot use the right of withdrawal in the following contracts:

  1. a) Contracts for goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the seller or supplier.
  2. b) Contracts for goods prepared in line with the consumer's wishes or personal needs.
  3. c) Contracts for the delivery of perishable goods or goods that may be expired.
  4. d) Contracts for the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; whose return is not suitable for health and hygiene.
  5. e) Contracts for goods that are mixed with other products after delivery and cannot be separated by their nature.
  6. f) Contracts for books, digital content and computer consumables that are provided in physical format if the protective elements such as packaging, tape, seal and cover are opened after the delivery of the goods.
  7. g) Contracts for the delivery of periodicals such as newspapers and magazines, except those provided under a subscription agreement.
  8. h) Contracts to be fulfilled on a specific date or period for accommodation, moving goods, car rental, food and beverage supply and entertainment or recreation regarding the use of leisure time.
  9. i) Contracts for services performed instantly in electronic environment or for incorporeal property delivered immediately to consumers.
  10. j) Contracts regarding the services started with the approval of the consumer before the right of withdrawal expires.

4.6. Obligation of the BUYER who uses the Right of Withdrawal:

Unless the SELLER makes an offer to take back the goods himself/herself, the BUYER is obliged to return the goods to the SELLER within 10 (ten) days from the date of the notification regarding the right of withdrawal.



5.1. The BUYER acknowledges that preliminary information regarding the basic characteristics of the products (type and genre, amount, brand / model, color, unit prices, sales price, payment-collection information, sales price including all taxes and payment method, and the right of delivery and withdrawal) has reached him/her, he/she has read and informed about preliminary information and has given the necessary confirmation-approvals for electronic sales.

5.2. The contractual product is to be delivered to the BUYER or the person / organization at the address indicated by the BUYER within the legal period of 30 (thirty) days, depending on the distance of the BUYER's designated delivery location for each product. The SELLER sends and delivers the products to the BUYER through contracted cargo companies. If the cargo company does not have a branch in the place of BUYER`s designated location, the BUYER must receive the Product from another branch of the cargo company, which is to be notified by the SELLER.

5.3. In the event that the BUYER is not present in person at the BUYER's personal address during the time of delivery, the SELLER shall be deemed to have fulfilled its obligation wholly and completely. If there is no one to receive delivery at the address, it will be the BUYER's responsibility to contact the cargo company and follow the shipment of the products. If the product is to be delivered to another person / organization other than the BUYER, the SELLER cannot be held responsible for failure of such being present at the address. In these cases, the expenses incurred due to any damages caused by the BUYER's late acceptance of the products and by waiting of the products in the cargo company and/or return of the products to the SELLER also belongs to the BUYER.

5.4. The BUYER is responsible for controlling the product at the time of delivery and if sees a problem in product arising from the cargo, not accepting the product and taking a statement down with the cargo company official. Otherwise, the SELLER will not accept any liability.

5.5. The BUYER must have paid the price before receiving the product, unless otherwise stipulated in writing by the SELLER. In cash sales, if the product price is not paid to the SELLER before the delivery and if the due installment amount is not paid in installments sales, the SELLER may unilaterally cancel the Contract and not deliver the Product. If, for any reason, after the delivery of the product, the bank / financial institution to which the transaction credit card belongs does not pay the price of the Product to the SELLER, the Product will be returned to the SELLER by the BUYER within 3 days at the latest, at the expense of the BUYER. All other contractual and legal rights of the SELLER, including the follow-up of the product price without accepting the return, are reserved respectively and in any case. The SELLER will not have any responsibility for the payments made to the SELLER by the bank and / or financial institution but for which the failed code was sent by the bank and / or financial institution for any reason.

5.6. If the product cannot be delivered within the legal 30-day period due to extraordinary conditions (weather, heavy traffic, earthquake, flood, fire, pandemic conditions, military coup etc.) other than normal sales / delivery conditions, the SELLER informs the BUYER regarding the delivery. In this case, the BUYER can cancel the order, order a similar product or wait until the end of the extraordinary conditions.

5.7. If the product price has been collected before order cancellation, it is to be returned to the BUYER. In credit card payments, the refund process is also made by refund to the credit card of the BUYER and the amount of the product is returned to the relevant bank after the order is canceled by the BUYER; since the reflection of this amount on the BUYER accounts after the return to the bank is entirely related to the bank`s transaction process, the BUYER accepts in advance that SELLER will not be responsible for intervene and assume responsibility for possible delays.

5.8. If it is understood that the products subject to the contract cannot be supplied for a justified reason except in extraordinary situations, the SELLER may supply another product / service of equal quality and price by informing the BUYER and obtaining its approval, and it is deemed to have fulfilled the contractual commitment in this way. In cases where the BUYER does not give approval, the provisions regarding order cancellation are applied.



6.1. The SELLER may organize various campaigns for the BUYER at various times on the Website at its sole discretion, with the conditions to be determined by the SELLER. In so far, the BUYER has the right to return the products purchased for any reason, cancellation, the right of withdrawal, etc. If the conditions of the campaign arranged by the SELLER cannot be met for any reason due to return, the discount amount / benefit used within the scope of the campaign will be canceled and will be deducted from the refund payment to the BUYER.

6.2.  If the BUYER is able to benefit from more than one campaign in the same invoice, the campaigns will not be combined and the BUYER will only be able to benefit from one campaign. The BUYER accepts, declares and undertakes that he/she will not claim any rights in such a case.

6.3. The SELLER reserves the right to stop, update and change the campaign terms at any time the campaigns announced on the Website. The BUYER is required to examine the terms of the campaign before each shopping made on the Website.


7.1 The name / surname, contact information, invoice and payment information of the BUYER will be processed within the scope of the establishment and execution of the contract, in accordance with the Code of Protection of Personal Data No. 6698 (‘KVKK”). Apart from this process, the explicit consent of the BUYER will be sought for the data to be processed for marketing purposes. Detailed procedures for the security and processing of personal data are included in the document titled Privacy and Protection of Personal Data and sub-documents on the Website.

7.2 Within the scope of KVKK, Data Controller is GOD BLESS THE COW TEKSTİL TASARIM GIDA SANAYİ VE TİC.LTD.ŞTİ. and he accepts to comply with all responsibilities and obligations in the Law.

7.3. BUYER; Can use his/her  following rights by applying to the Data Controller within the scope of the Law at any time: to learn whether his / her personal data is being processed, to request information about the processed personal data, to learn the purpose of processing the personal data and whether these data are used for the purpose, to know the third parties to whom their personal data are transferred, to request the correction of the data from the relevant third party if the transfer has been made, to request the deletion, destruction or anonymization of this data in case the reasons requiring the processing of personal data disappear, and if the transfer has been made, to request this request to be forwarded to the transferred third party, to demand a negative result related to processing of data related to the BUYER, and to claim the damages arose by unlawful processing of data  within the legal boundaries.



8.1 In the implementation of this contract, Consumer Arbitration Committees up to the values specified in Article 68 of the Code, and in general the Consumer Courts in the place of residence of the SELLER are authorized. If the order is approved, the BUYER is deemed to have accepted all the terms of this contract. The BUYER may apply for complaints and objections to the consumer arbitral tribunal or consumer court the place where he / she purchases the goods or services within the monetary limits determined in accordance with Article 68 of the Code. Information on the monetary limit is below. These monetary limits are applied by increasing the valuation rate determined and announced in accordance with the provisions of the repeated Article 298 of the Code of Tax Procedure No. 213 for that year, effective from the beginning of each calendar year.

8.2 In case of dispute, the BUYER will be able to apply to District / Provincial Arbitration Committees and Consumer Courts, in accordance with Article 68 of the Code on Consumer Protection No. 6502 and Article 6 of the Consumer Arbitration Committees Regulation, published in the Official Gazette dated 27.11.2014 and numbered 29188 and amended by the Official Gazette dated 02.05.2020 and numbered 31115.

8.3 Without stipulation of any monetary restriction, may be applied to Consumer Courts regarding disputes that may arise from consumer transactions and consumer-oriented transactions.